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Big response to East Riding Leisure customer survey
Date
Mon, 01 Jun 2020
Article
There has already been a big response to the online survey launched by East Riding of Yorkshire Council's Health and Wellbeing service to understand the attitudes of its customers towards the use of the council's sports and leisure facilities when they are allowed to reopen.
Over 2,600 responses have been received so far.
The information obtained from the survey will inform the council's future planning and will help the service adapt its programmes and operations to best meet customers' concerns and needs, as the service emerges from these difficult times.
Councillor Shaun Horton, portfolio holder for tourism, culture and leisure, said: "These are unprecedented times for our leisure facilities, and in particular our East Riding Leisure Centres. We could not have predicted just a few months ago that they would all be closed, with no indication of a reopening date at this stage.
"I am absolutely delighted with the level of response so far - I know that many more people will want to let us know their thoughts on the future provision of this vital service."
"It's an opportunity for our customers to tell us about the kind of leisure activities they are taking part in during the closure period; how they feel about the eventual reopening of our Leisure Centres; and what will be important for them when they do reopen."
The survey will run until 20 June.
It can be found on https://www.smartsurvey.co.uk/s/CustomerAttitudeSurvey/
Or on the East Riding Leisure website at www.eastridingleisure.co.uk
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Big response to East Riding Leisure customer survey
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After 2 years, after 30 minutes, when you close your browser, after 6 months (respectively).What it does
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Is it necessary?
No, but the council gets vital yet anonymous, information from this cookie which helps us improve the website for our users.ASP.NET_SessionId, JSESSIONID Summary
Identifies you as a unique user.Type
SessionExpires
When you close your browser.What it does
This cookie identifies you as a unique user whilst you are browsing our site. This loads the site faster. No personal information is stored.Is it necessary?
Yes, the site will be slower to load.tabContainer_4536833_SessionData Summary
Remembers which tab you last opened.Type
PersistentExpires
After 30 minutes on our site.What it does
Stores which tab you had open so it remains open the next time you visit that page.Is it necessary?
No, but it makes using the 'find your nearest pages' much easier to use._utma, _utmb, _utmc, _utmz Summary
Provides us with visitor statistics (Google Analytics)Type
PersistentExpires
After 2 years, after 30 minutes, when you close your browser, after 6 months (respectively).What it does
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Is it necessary?
No, but the council gets vital yet anonymous, information from this cookie which helps us improve the website for our users.cookie Summary
Uses your postcodeType
SessionExpires
When you close your browser.What it does
Uses your MyEastriding postcode to show you the nearest NHS servicesIs it necessary?
Yes, this part of MyEastriding will not sork without this cookie.PREF Summary
Google.comType
PersistentExpires
After 2 years.What it does
Stores your chosen language, if you decide to change it from English.Is it necessary?
No, however, you will not be able to use google translate on our website without acepting cookies.googtrans Summary
Stores your chosen language (Google Translate)Type
SessionExpires
When you close your browser.What it does
Stores your chosen language, if you decide to change it from English.Is it necessary?
No, however, you will not be able to use google translate on our website without acepting cookies.PREF Summary
Stores your chosen language (Google Translate)Type
PersistentExpires
After 2 years.What it does
This cookie is used to remember your language preferences if you choose to translate any pages.Is it necessary?
No, however, you will not be able to use google translate on our website without acepting cookies.socitm_exclude_me7 Summary
Remembers if you have completed a user survey (SOCITM)Type
PersistentExpires
After 1 month.What it does
Remembers your decision when asked if you wish to complete the council’s user survey. The cookie is stored in your browser for one year, so you are not asked the question again.Is it necessary?
No, but you may get asked to complete the survey every time you visit the website.B, Itsc, itsessionid100046862, itvisitorid100046862 Summary
Provides us with visitor statistics (Yahoo Analytics)Type
PersistentExpires
After 2 years (for 'B') and when you close your browser (for the others).What it does
Like Google, these cookies collect data on how visitors use our sites. It is used to compile reports and to help us improve our sites. The information they collect is anonymous and include the number of visitors to a site, where they have come from and the pages they visited. Overview of privacy at YahooIs it necessary?
No, but the council gets vital yet anonymous, information from this cookie which helps us improve the website for our users.ASPSESSIONID Summary
Recruit East RidingType
SessionExpires
When you close your browser.What it does
These cookies identify you as a unique user whilst you are browsing the Recruit East Riding website. No personal information is stored.Is it necessary?
Yes.PHPSESSID Summary
For internal usersType
SessionExpires
When you close your browser.What it does
This cookie stores your account information when you log into the Admin section of the site.Is it necessary?
No.AWSELB Summary
Online formsType
SessionExpires
When you close your browser.What it does
Our online forms have access to multiple servers. They use a 'load balancer' to distribute the work evenly across these servers. This cookie is used to track to which server the load balancer has allocated your session.Is it necessary?
No.firmstep2server Summary
Online formsType
SessionExpires
When you close your browser.What it does
As we use multiple servers, the software must know which one is dealing with your form. This cookie remembers the name of the server your form is connected to.Is it necessary?
No.firmstep2session Summary
Online formsType
SessionExpires
When you close your browser.What it does
This cookie identifies you whilst filling out a form.Is it necessary?
No.ASPSESSIONIDCQRRTRDC Summary
Planning ( Public Access)Type
SessionExpires
When you close your browser.What it does
This cookie identifies you as a unique user whilst you are browsing our site. No personal information is stored.Is it necessary?
No.ASPSESSIONIDQARQTBQR Summary
Online formsType
SessionExpires
When you close your browser.What it does
This cookie identifies you as a unique user whilst you are browsing our site. No personal information is stored.Is it necessary?
No.ASPSESSIONIDASQQTQDC Summary
Helps you complete online surveysType
SessionExpires
When you close your browser.What it does
This cookie identifies you as a unique user whilst you are browsing our site. No personal information is stored. Visit the Microsoft websiteIs it necessary?
No.ASPSESSIONIDCABSBRBQ Summary
Library catalogueType
SessionExpires
When you close your browser.What it does
This cookie identifies you as a unique user whilst you are browsing our site. No personal information is stored. Visit the Microsoft websiteIs it necessary?
No.Cookie Summary
Library catalogueType
SessionExpires
When you close your browser.What it does
Records your account details when you log in to the site, including book reservations.Is it necessary?
No.NID, PREF Summary
House exchange facilityType
SessionExpires
After 6 months.What it does
These cookies allow traffic analysis to Google Maps. Google Privacy PolicyIs it necessary?
No.ASPSESSIONIDASTRTQRT, ER + PARKING Summary
Parking paymentsType
SessionExpires
When you close your browser.What it does
Is it necessary?
ASP.NET_SessionId Summary
elps us track your usage on the siteType
SessionExpires
When you close your browser.What it does
This cookie identifies you as a unique user whilst you are browsing our site. No personal information is stored.Is it necessary?
Yes. If this cookie isn't used then...AllowEasysiteCookies Summary
Asks for permission to use cookiesType
-Expires
-What it does
When you first enter the site you are asked if you want to allow cookies to be used. If you allow them, then this decision will be stored so you don't get asked again.Is it necessary?
No, but you will be asked each time you visit whether you want to allow us to use cookies.mobileredirect Summary
Stores preferences for mobile phone usersType
-Expires
-What it does
Visitors using mobile phones will be asked when visiting the site if they want to view the normal website, or a version which has been designed for viewing on a mobile phone. This cookies remembers your choice.Is it necessary?
No, but you will be asked each time you visit which site you would prefer to use.EasysiteUserHasVoted Summary
Stores your polling statusType
-Expires
-What it does
Stores whether you have already voted in a poll.Is it necessary?
No, but it means you could vote multiple times giving false results.ActiveTab Summary
Remembers which tab you have openType
-Expires
-What it does
Stores which tab you had open so it remains open the next time you visit that page.Is it necessary?
No.ias.Locale Summary
Lets you set your locationType
SessionExpires
When you close your browser.What it does
The software within the Data Observatory website has the ability to allow a user to change their locale. This cookie saves that change. However the Humber Observatory is always set to ‘en’ by default, and cannot be changed. It is removed when you close your browser. Used only on the Data Observatory websites. Visit the GeoWise Privacy PolicyIs it necessary?
No.ASP.NET_SessionId Value: awuwhs4544ybpyzsnsoiwcjb Summary
Remembers your detailsType
SessionExpires
When you close your browser.What it does
This cookie remembers your details when you login to the website. Used only on the Data Observatory websites. Visit the GeoWise Privacy PolicyIs it necessary?
Yes.ias.PreferredItemCount Summary
Remembers your page listing preferencesType
SessionExpires
When you close your browser.What it does
This cookie remembers how many items you like to see in results list be default. It is removed at the end of your browsing session. Used only on the Data Observatory websites. Visit the GeoWise Privacy PolicyIs it necessary?
No.ServerID Summary
Helps you complete online consultationsType
SessionExpires
When you close your browser.What it does
It is the server within the cluster that is processing with the client's requests. This is used so that the load balancer will route the next request back to the same server (subject to server availability and load) in order to optimise the processing (as information will be temporarily cached on the server for that session). No user data is held in that cookie. Only used in Local Development Framework Consultation (external East Riding website)Is it necessary?
Yes.ESRO% 5FUID, SalePoint, ASPSESSIONIDCQQTDQAS, ASPSESSIONIDSQAAQRQA, testcookie Summary
Bridlington Spa ticket bookingType
SessionExpires
When you close your browser.What it does
Remembers your details when you book and event.Is it necessary?
Yes._utma, _utmb, _utmc, _utmz Summary
Provides us with visitor statistics (Google Analytics)Type
Persistent/SessionExpires
After 2 years, after 30 minutes, when you close your browser, after 6 months (respectively).What it does
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Is it necessary?
No, but the council gets vital yet anonymous, information from this cookie which helps us improve the website for our users.What websites have their cookies managed by East Riding of Yorkshire Council?
- A164 Jocks Lodge (a164jockslodge.co.uk)
- Active East Riding (activeeastriding.co.uk)
- Adult learning courses (ols.eastriding.gov.uk)
- Archives online catalogue (eastriding.gov.uk/CalmView)
- Artwaves (artwaves.co.uk)
- Bereavement Services (bereavementservices.eastriding.gov.uk)
- Bin calendar (bins.eastriding.gov.uk)
- Bridlington Spa (bridspa.com)
- Broadband (broadband.eastriding.gov.uk)
- Buswise (buswise.co.uk)
- Childcare directory (fishwebsearch.eastriding.gov.uk)
- COVID-19 (covid19.eastriding.gov.uk)
- Coastal Explorer (eastriding.gov.uk/coastalexplorer)
- Commercial waste (eastridingbusinesswaste.com)
- Data Observatory (dataobs.eastriding.gov.uk)
- East Riding Ceremonies (eastridingceremonies.co.uk)
- East Riding Coast and Countryside (eastridingcoastandcountryside.co.uk)
- East Riding Council Careers (eastridingcouncil.jobs)
- East Riding Culture and Leisure (eastridingculture.co.uk)
- East Riding Infrastructure and Facilties - Building Facilities (buildingfacilities.eastriding.gov.uk)
- East Riding Leisure Centres (eastridingleisure.co.uk)
- East Riding LMA (eastridinglma.co.uk)
- East Riding Libraries (eastridinglibraries.co.uk)
- East Riding Museums (eastridingmuseums.co.uk)
- East Riding Archives (eastridingarchives.co.uk)
- East Riding of Yorkshire Council (www.eastriding.gov.uk)
- East Riding Pension Fund (www.erpf.org.uk)
- East Riding Safeguarding Adults Board (ersab.org.uk)
- East Riding Safeguarding Children Board (erscb.org.uk)
- East Riding Sendiass (eastridingsendiass.org.uk)
- ergo (ergoconnects.co.uk)
- Emergency (emergency.eastriding.gov.uk)
- Eriding (eriding.net)
- EY Events (eyevents.co.uk)
- Health and Wellbeing (eastridinghealthandwellbeing.co.uk)
- Humber Calibration Services (humbercalibration.co.uk)
- Humber Emergency Planning Service (heps.gov.uk)
- Humber Local Resilience Forum (humberlrf.gov.uk)
- Intranet (insight.eastriding.gov.uk)
- Invest East Riding (investeastriding.co.uk)
- Jobs (jobs.eastriding.gov.uk)
- Local Offer (eastridinglocaloffer.org.uk)
- My Account (myaccount.eastriding.gov.uk)
- North Eastern Inshore Fisheries and Conservation Authority (ne-ifca.gov.uk)
- Online forms (Achieve) (east-riding-self.achieveservice.com)
- Rights4u (rights4u.org.uk)
- Rural Programmes (ruralprogrammeseastyorkshire.co.uk)
- Safer Roads Humber (saferroadshumber.com)
- Secure (secure.eastriding.gov.uk)
- Sewerby Hall (sewerbyhall.co.uk)
- Shop and Save (shopandsave.eastriding.gov.uk)
- Smart ICT 4 Schools (smartict4schools.com)
- Southcliff (soutchliff.co.uk)
- TeachEastriding (teacheastriding.co.uk)
- The Business Day (bridspa.com/thebusinessday)
- Walking East Yorkshire Festival (walkingeastyorkshire.co.uk)
- Walking the Riding (walkingtheriding.eastriding.gov.uk)