East Riding Leisure Francis Scaife in Pocklington wins prestigious award

Thu, 19 Dec 2019

East Riding of Yorkshire Council has scooped an award in the prestigious Association of Public Service Excellence (APSE) Network Performance Awards 2019 - East Riding Leisure Francis Scaife in Pocklington has won the Best Performing Leisure Centre Award.

East Riding Leisure Centres have now won this prestigious award every year since 2011, with East Riding Leisure Beverley winning seven times, and East Riding Leisure Goole also winning this award in 2015.

This latest success builds on the Leisure Service having been awarded the APSE Best Service team - sports, leisure and cultural –in 2018 and before that on four other previous occasions.

This is the first time East Riding Leisure Francis Scaife has scooped this national award after coming out on top in areas including income generation, user numbers, usage per opening hour, and customer satisfaction.

Darren Jackson, general manager, East Riding Leisure Francis Scaife, said : “I am absolutely delighted that the efforts of the team here have been recognised, and I am immensely proud of every member of my amazing team!”

John Skidmore, director of adults, health and customer services, added : “East Riding Leisure Francis Scaife – in common with all East Riding Leisure Centres – plays a vital part in the health and wellbeing of our residents, and I am very pleased that once again we have received national recognition for the role we play in our community. Well done to everybody involved with East Riding Leisure Francis Scaife!”

APSE performance networks is the UK's largest voluntary data benchmarking service for local authorities, sharing information on cost, productivity, service quality and customer satisfaction across local council frontline services. For the annual awards, over 200 authorities submit data which is independently validated, and compared with other authorities to see how effective services are, and identify those authorities which have shown the best performance or biggest improvements.

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