The council can provide services to people of all ages who need support following or during a period of illness, be that at home or in hospital.
Access to intermediate care services is through the single point of contact:
Tel: (01482) 259400, or alternatively, call (01482) 259400.
You will require an assessment to see if you are eligible for services. Further information can be found on the access to social care page.
Following the assessment period, if it is decided that longer term help is required, this will be arranged by the council, but may be provided by private companies. As part of an overall assessment you will also be financially assessed and means tested in line with the council's charging policy.
Intermediate care
Where possible we try to provide services in your own home, but they may also be provided in:
- a day centre
- community hospital
- any other residential setting.
A wide range of health and social care professionals is likely to be involved. This could include:
- doctors
- nurses
- psychiatrists
- community mental health nurses
- physiotherapists
- occupational therapists
- speech therapists
- social workers and care assistants.
Short-term assessment and reablement services (STARS)
If you receive short-term assessment and reablement services (STARS), you will be financially assessed and means tested in line with the council’s charging policy.
Further information about this service can be found on the returning home after a stay in hospital (STARS) page.
We provide services to:
- support individuals in regaining as much independence as possible
- prevent inappropriate admission to hospital or care home
- respond quickly to support a person or their carer when there is a crisis at home.