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Coronavirus - Benefits and financial support for households

Covid Winter Support Grant

On 10 November 2020, the Government announced funding to East Riding of Yorkshire Council to support those most in need with the cost of food, energy (heating, cooking, lighting) and water bills (including sewerage).

The aim is to give vulnerable households peace of mind over the winter months during the pandemic so children will be warm and well-fed.

Applications for the grant are available to support vulnerable residents who have not yet claimed support through the Winter Grant scheme, in order to help as many residents in food and fuel poverty who are in need of this help.

We will contact residents who may be eligible to claim the grant to invite them to apply by 5 March 2021 

Applications will close 5 March 2021, please do not reapply if you have already received a payment for the winter grant.

NHS Test and Trace

From 28 September the UK government has announced that there will be a new legal duty on all UK residents who test positive for COVID-19 or are identified by the NHS Test and Trace as a close contact, requiring them to self-isolate.

The Test and Trace Support Scheme came into force on 28 September 2020 and will run until 30 June 2021. 

Anyone who meets the eligibility criteria below and is asked to self-isolate on or after 28 September 2020 will be entitled to the support payment.

This is for individuals who have been asked to self-isolate by NHS Test and Trace on or after 28 September 2020 or identified as a close contact by the NHS COVID-19 app from 10 December 2020.

How do I apply for a Covid Winter Grant Payment?

On 10 November 2020, the Government announced funding to East Riding of Yorkshire Council to support those most in need with the cost of food, energy (Heating, cooking, lighting), water bills (including sewerage).The aim is to give vulnerable households peace of mind over the Winter months during the pandemic, so children will be warm and well-fed this winter. 

Due to the limited nature of the funding available, East Riding of Yorkshire Council will implement the Winter Grant Scheme as a discretionary scheme in a phased approach, until the one-off funding has been fully utilised. 

Who can claim this funding?

The following households are eligible to claim, but must meet all to the qualifying criteria as follows:

Households with Children

Eligible households must meet all of the qualifying criteria, as follows:

  • Must be an East Riding resident
  • Must not have previously received a winter grant
  • Must be responsible for a child, the definition of a child is any person:
    • who will be under the age of 19 as at 31 March 2021, or
    • aged 19 or over in respect of whom a child-related benefit (for example, Child Benefit) is paid or free school meals are provided.

AND MEET ONE OF THE FOLLOWING CRITERIA:

  • Be in receipt of a qualifying benefit which would entitle the child to free school meals as listed below:
    • Job Seeker's Allowance (income-based)
    • Income Support
    • Universal Credit - Your annual income assessed by the Department for Work and Pension must be less than £7,400. Any pupil eligible for free school meals before 1 April 2018 when the earned income threshold is introduced will retain their eligibility until then end of universal credit roll-out which is March 2022
    • Child Tax Credit – provided your annual income, assessed by the Inland Revenue, does not exceed £16,190 (Please note: this amount is subject to change in April every year)
    • Working Tax Credit
    • Employment Support Allowance (income-related)
    • Guarantee Element of State Pension Credit
    • Support under Part VI of the Immigration and Asylum Act 1999.

OR

  • Be in receipt of Universal Credit from 23 March 2020 onwards (new claims from this date), and have a total annual income between £7,400 and £16,000.
  • Be working or self-employed and in receipt of working tax credit

OR

  • Where an individual has no recourse to public funds they will only be eligible where there is a genuine care need, for example:

    • there are community care needs
    • they have serious health problems
    • there is a risk to a child’s wellbeing
    • and the household is in the process of applying for universal credit but are not yet in receipt of it.
    • Be known to the Council’s Children/Adult Social Care Team and have had your income reduced because of the pandemic and be struggling financially
    • Be a lone parent/couple in receipt of working tax credits
    • Be working or self-employed with total annual income, including welfare benefits of less than £20,400

Households with no children

  • Must be an East Riding resident
  • Where an eligible child is living on his or her own, they should be treated as an individual for the purpose of the grant application

AND

  • Be a vulnerable adult(s) and be eligible for Adult Social Care, with a current care package in place and have had an increase in food and/or fuel since 23 March 2020.

OR

  • Be a care leaver and receiving support from the Council’s Pathways team and have had an increase in food and/or fuel since 23 March 2020.

OR

  • Be working or Self-Employed and have an annual household income of less than £13,600.

Are there any exclusions which apply? 

The following exclusions apply to this scheme. Do not apply for a grant payment if any of the following apply:

  • Residents not residing within East Riding of Yorkshire Council boundary
  • If your child(ren) attend a an East Riding school but reside outside of the East Riding boundary
  • Where a child spends time with a parent part of the week, it will be the person who receives child benefit for them that will be entitled to the grant
  • If you have already received a winter support grant

Fuel payments will not be made for the following: 

  • Where an applicant is eligible for a Winter Fuel Payment from the Department for Work and Pensions
  • Where an applicant is in receipt of the Cold Weather Payment

How much will I receive? 

Payments for food and fuel will be allocated based on the figures below
 Household Grant Awarded 
Per child or individual
(Food)
Grant Awarded 
Per household
(Fuel *)
Grant Awarded 
per child/individual 
Other 
Award amount  £45.00  £30.00  Each application to be determine on need and funds available

*Where an eligible person is in receipt of Winter Fuel Payment/Cold Weather payment they will not be entitled to the Fuel element of the grant 

Where an application is made for other items such as sanitary products,  they will be assessed on an individual need basis. Amounts award are based on the Councils Emergency Assistance allocations. The Council will carry out an assessment of an applicant’s incomings and outgoings to determine if they are suffering hardship. 

The Council will not award grants where funds are no longer available to do so. Applicants will have exhausted other options of applying to Charitable Trust for items first, such as Turn2Us.

How do I apply and what evidence do I need to provide? 

Only one application per household will be accepted: 

  • Applicants must provide their date of birth and National Insurance number to allow their identity to be checked.
  • Applicants must provide evidence of their identity, such as passport, driving licence or bank statement
  • All applicants must provide a bank statement to verify their bank details for payment
  • Where an applicant is in receipt of a qualifying free school meal benefit, the council will verify their income using our secure link to the Department for Work and Pensions
  • Where an individual is applying based on their earned income, they must provide their last wage slip or latest self-employed account
  • Where an application has a care package in place the council will verify this with the council’s Assessment and Payments team.
  • Where an application has a valid claim for council tax support or housing benefit, we will obtain consent from the application and verify evidence by way of their claim
Apply for a Winter Grant

How will I get paid?

Payment will be made by bank transfer into the name of the applicant. We aim to make payment within seven working days of receiving all relevant information. 

Can I appeal against a decision? 

There is no formal right of appeal if a grant application is not successful, however, the applicant may ask for their case to be reviewed, within 7 days of their decision.

All reviews will be undertaken by a senior officer who was not involved in making the original decision. This approach ensures the review is impartial, fair and consistent.

All applicants who have requested a reconsideration will be formally notified of the outcome.

Data Protection and anti-fraud measures

We will use your information to assess your application for a grant. We will confirm information about you and your account with credit referencing agencies. We will do this to ensure that the details you give are correct and that your identity is valid.

Where is it suspected that an applicant has obtained Emergency Assistance by misrepresentation or failure to disclose a material fact this will be investigated under East Riding of Yorkshire Council’s Fraud Policy in line with the Theft Act 1968 sections 15, 15(a), 17 & 24(a) and Fraud Act 2006 sections 2,3,4,6 & 7.

If you provide false or inaccurate information, we will record this. We and other fraud prevention agencies may use and search these records to prevent fraud.

The council and the Government will not accept deliberate manipulation and fraud. Any individual caught falsifying their records to gain grant money will face prosecution and any funding issued will be subject to claw back. 

To minimise the risk of fraudulent grant claims, the council’s Fraud Investigation Team will carry out anti-fraud checks.  We may use data provided by third parties in undertaking verification of claims. We will store this information electronically and will share it with other council officers who may be involved in considering your grant.

The council is compliant with the Data Protection Act 2018 and is complaint with all its obligations under the General Data Protection Regulation.

All data collected will be stored in accordance with the law and will destroyed in-line with the council’s data retention policy.

How do I apply for a Test and Trace Support Payment?

The Test and Trace Support Payment has been introduced in response to feedback from local authorities and directors of public health that some of their residents were struggling to self-isolate as directed due to financial constraints. It is to ensure that people on low incomes self-isolate when they test positive or are identified as a contact, and to encourage more people to get tested. This will help to reduce the transmission of COVID-19 and avoid further social and economic restrictions, including local lockdowns.

From 28 September the UK government has announced that there will be a new legal duty on all UK residents to self isolate, if they:

  • test positive for COVID-19, or
  • are identified by the NHS Test and Trace as a close contact, to self-isolate.

The Test and Trace Support Scheme came into force on 28 September 2020 and will run until 30 June 2021. Anyone who meets the eligibility criteria below and is asked to self-isolate on or after 28 September 2020 will be entitled to the Support payment of £500.

Please note: The scheme will not apply if you were told to self-isolate before 28 September 2020.

More information can be found at:

GOV.UK - Test and Trace Support Payments

What is the eligibility criteria?

To be eligible for the Test and Trace Support Payment, you must fit all of the following eligibility criteria:

  • be a resident of the East Riding of Yorkshire
  • have been asked to self-isolate by NHS Test and Trace either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive, or either one partner or guardian has to stay off work to look after a child who is self-isolating ( where the parent or guardian has not been asked to self-isolate by NHS Test and Trace and
  • be employed or self-employed
  • be unable to work from home and will lose income as a result
  • be currently receiving Universal Credit, Working Tax Credit, income-based Employment & Support Allowance, income based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

You must make a claim within 28 days of the first day of your isolation.

How much is the payment and how do I receive it?

If you are eligible, you will receive a £500 payment via BACS transfer. The payment must be paid into a bank account of the individual who has been told to self- isolate and cannot be paid into a third party account.

Please note: this payment is subject to tax. However, you will not be taxed at the point of payment and will be contacted by Her Majesty's Revenue and Customs (HMRC) at a later date. 

How do I apply for the payment?

In order to apply for the Test and Trace Self Isolation Support payment, please complete our online form below:

Apply for a Test and Trace Support Payment

If you are unable to make a claim online, please contact us on (01482) 394799.

I do not meet the eligibility criteria for the Test and Trace support payment scheme, is there any other help available?

If you are not eligible for the £500 Test and Trace Support Payment, you may still be able to claim £500 under our Test and Trace Support Payment Discretionary Scheme.

The government has provided limited funding for this scheme, you must meet all of the criteria below:

  • be a resident of the East Riding of Yorkshire
  • have been asked to self isolate by NHS Test and Trace, because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive, or either one partner or guardian has to stay off work to look after a child who is self-isolating ( where the parent or guardian has not been asked to self-isolate by NHS Test and Trace and
  • be employed or self employed
  • be unable to work from home or will lose income as a result
  • you will face financial hardship as a result of not being able to work whilst you are self isolating
  • you must be on a low income, no more than £325 per week (after tax), and;
  • you must be responsible for paying your own housing costs (i.e. mortgage, rent or council tax)

Apply for a Discretionary Test and Trace Support Payment

When will I receive my Test and Trace Support Payment

If your application is successful, and following receipt of all supporting evidence and verification,  your payment will be made to you within three days into your nominated bank account.

Can my bank take the Test and Trace Support Payment to pay off my overdraft?

No. Your bank can not use your support payment to repay your overdraft.

However, you will need to contact your bank directly to protect your payment. This protection is called a 'First Right of Appropriation of Funds Order'.

How will you use and share my data?

Information collected during the application process will be used to assess an applicants’ claim. Information will be cross matched with other data held by the council and third-party agencies e.g. DWP, HMRC for verification purposes. 

In assessing a claim, it may be appropriate to make referrals within the council or to external agencies to provide advice or support. 

The council may also share data with both internal and external organisations for the purposes of validating any applications or support you may make or have made for other council services such as housing applications, school placements, homeless applications, Homes and Money Hub, Job Brokers and Right to Buy applications. Please note that this list is not exhaustive. 

Subject to a legal gateway, your information may also be shared for the prevention of fraud and criminal activity with (list not exhaustive): 

  • the police
  • Immigration Service, Absconder Services and/or UK Border Agency
  • health and social care organisations
  • other local authorities.

I am unsure which council I need to apply to,  can you help?

If you are unsure which local council you need to apply to regarding a Test and Trace support payment, you can check online.

Who is not eligible for the Test and Trace Support Payment?

You are not eligible for the Test and Trace Support payment, if:

  • you do not meet the eligibility criteria
  • you are self-isolating but have not been told to self-isolate by NHS Test and Trace
  • you are quarantining after returning to the UK,  unless you have been tested positive and told to self-isolate by NHS Test and Trace
  • you are currently furloughed.

Can I claim more than one Test and Trace Support Payment?

Yes, a claim can be made for each period of self-isolation required. All eligibility criteria must be met and supporting evidence provided.

Can all individual members of the same household claim?

People in the same household can each make an individual application to receive the payment, if they each meet the qualifying criteria.

Can a person make a claim after their period of self-isolation has ended?

A claim can be made up to 14 days after the period of self-isolation has ended. We will not accept applications after this point.

Can someone make a claim on my behalf?

Yes, you can apply on behalf of someone else. However, the £500 must be paid into a bank account in the name of the person for whom the application is being made. 

How will this payment affect current benefits?

This payment is classed as local welfare provision and will be disregarded when calculating all benefit entitlement including Housing Benefit and Council Tax Support.

Is the standard payment of £500 made regardless of how much I lose in income? 

Yes, the payment is for working people on low incomes who will lose income because they cannot work from home while self-isolating. 

You will receive £500 as a lump sum regardless of how much they have lost in income.

As long as you meet the eligibility criteria and are losing income because you have been told to self-isolate and cannot work from home you can claim:

Examples:

  • someone with a single job whose employer continued to pay them a full wage while they self-isolated would not be eligible.
  • someone whose employer paid them a reduced wage while they self-isolated (and is in receipt of one of the eligible benefits) would be eligible (they have lost income) 
  • someone with two part-time jobs who continued to be paid a full wage by one employer, but whose other employer did not pay them while self-isolating, would be eligible. They have lost income. 

I have been advised to self isolate by the NHS app, what do I do?

From 10 December 2020, you are eligible for a Test and Trace Support payment if you have been advised to do so by the NHS Tet and Trace App on your smartphone. The same eligibility criteria as above applies, however for further information click "Read more" below:

How the process will work if you have been notified to self-isolate via the NHS COVID-19 App 

  • To apply for the NHS Test and Trace Support Payment, you’ll need to register with NHS Test and Trace and provide your local authority with an NHS Test and Trace Account ID. This is an 8-digit code that is sometimes also referred to as a CTAS number. If you test positive for coronavirus, or are told to self-isolate by contact tracers, you will be provided with the Account ID ready to take to your local authority. 
  • Anyone who receives notification of a positive test result (including app users who initially report their symptoms through the app and are referred on to the test booking system) will be able to apply for the Test and Trace Support Payment, if they meet the other eligibility criteria.  When someone receives a positive test, they are legally obligated to self-isolate and will be provided their NHS Test and Trace ID via the email and mobile number they provide when ordering the test. 

  • Individuals will not be eligible for the payment while they wait for a test, nor if they test negative. We are continuing to expand testing capacity in order to meet increases in demand.  This will minimise the time that people have to wait for test results. It would be impracticable to offer financial support to everyone self-isolating because they have symptoms.  

  • If the NHS COVID-19 App has told you to self-isolate because you’ve been in close contact with someone who has tested positive for coronavirus, you will need to follow some steps to request your Account ID. This is because the app is anonymous, so you need to register with NHS Test and Trace by following a link in the app. You must do this while you are in your self-isolation period. You cannot request your Account ID after you’ve finished self-isolating. 

  • To start the process, select ‘Financial support’. This button appears on the home screen of the app when you’ve been told to self-isolate because you’ve been in close contact with someone who has coronavirus. 

  • You’ll be taken to a website which will ask you for some information to check whether you could be eligible. None of the information you provide will be passed back to the NHS COVID-19 App. The app is designed to protect your privacy and does not know who or where you are. 
  • If your answers show that you may be eligible for the NHS Test and Trace Support Payment, there are 4 steps to apply for the payment. 

Step 1 - Confirm who you are with NHS login 

  • You need to log in or register with NHS login so we can check who you are. If you are registering, you will receive a confirmation link in an email. When you read the email, make sure you keep the existing screen open so that you can continue to the next step. 

Step 2 - Enter personal details 

  • You will be asked to enter your name so that NHS Test and Trace can carry out some checks. None of your personal details will be given to the app. 

Step 3 - Register with NHS Test and Trace 

  • You will get an email and text message from NHS Test and Trace within one hour.  Communication hours are between 7.30 am to 8.30 pm. If you register outside of these hours, there may be a delay in receipt of the email or text message until opening hours resume. Read about what to do if you have not received this email or text message.  
  • These messages will include a link which you need to follow to complete your registration with NHS Test and Trace. You must do this while you are still in your self-isolation period. You will not be able to apply for the NHS Test and Trace Support Payment without completing this step. 
  • Once you have completed your registration, you will receive a final confirmation email and text message from NHS Test and Trace. You will then be subject to the legal obligation to self-isolate 

Step 4 - Apply to your local authority  

  • Once you have received this second email or text message with your NHS Test and Trace Account ID, you can apply for the NHS Test and Trace Support Payment from us. You can apply up to 2 weeks after your self-isolation period has ended. Receiving an NHS Test and Trace Account ID does not necessarily mean you will be eligible for the NHS Test and Trace Support Payment. You must request the Account ID during the self-isolation period. Once you have this, you can claim up until 14 days after your self-isolation period ended. 
  • We may also ask you to provide additional evidence to prove your eligibility. 

Do I still have to pay my council tax?

We appreciate that this is a difficult time for many of our residents and that the COVID-19 virus is having a significant impact on the economy.

Please note: your council tax pays for our essential services that are delivered to all residents in the East Riding of Yorkshire, so it is really important that if your financial circumstances have not changed that you continue to pay what you should and maintain your direct debit payments or payment plan, as detailed on your bill.

If you are struggling to pay your council tax, there is support available and the council can help if you have been affected.

You should:

  1. make sure that you have claimed all of the benefits that you are entitled to. For working-age families, this is  Universal Credit from the Department for Work and Pensions (DWP) and  council tax support from the council. For any other benefits, use our entitlement checker
  2. get in touch with us. We would encourage anyone who is struggling, to contact us at  council.tax@eastriding.gov.uk so that we can ensure that you are getting all of the support that you are entitled to. Please ensure you quote your Council Tax account number, and address in any email you send to us.

Given the demands on our contact centre, we would request that all contact is via email to  council.tax@eastriding.gov.uk. We will come back to you as quickly as we can. 

I can't pay my mortgage, what do I do?

In the first instance, you need to talk to your mortgage provider to see what they can do to help. A number of providers are helping their customers directly with their mortgage payments. 

If you’re a homeowner, you might be able to get help towards interest payments, from the Department for Work and Pensions on:

  •  your mortgage 
  • loans you’ve taken out for certain repairs and improvements to your home. 

This help is called Support for Mortgage Interest (SMI). It’s paid as a loan, which you’ll need to repay with interest when you sell or transfer ownership of your home. Find out more:

Support for Mortgage Interest (external website)

I am on a zero hours contract and have been laid off. Can I get any help?

You may be eligible for Universal Credit to help with your living costs from the Department for Work and Pensions (DWP).

You can apply for Universal Credit online 

You must apply as a couple if you and your partner live together (you do not need to be married).

You might also need to phone the Universal Credit helpline to book an interview with a work coach. You’ll be told if you need to do this after you apply.

Universal Credit Helpline: 0800 328 5644 Monday to Friday, 8am to 6pm

I am self-employed and not earning enough to pay my bills. What do I do?

You may be eligible for Universal Credit to help with your living costs from the Department for Work and Pensions (DWP); this includes help towards your rent.

You can apply for Universal Credit online 

You should claim for help with support with your council tax from the council as you may be entitled to council tax support.

For Universal Credit, you must apply as a couple if you and your partner live together (you do not need to be married). You might also need to phone the Universal Credit helpline to book an interview with a work coach. You’ll be told if you need to do this after you apply.

Universal Credit helpline: 0800 328 5644 Monday to Friday, 8am to 6pm.

The government has temporarily removed the Minimum Income Floor. If you are self-employed and have low income levels your Universal Credit payment may be calculated using an assumed level of earnings, called a Minimum Income Floor. 

It’s based on what an employed person on minimum wage would expect to earn in similar circumstances. If you earn more than this, then your Universal Credit amount is based on your actual earnings.

Self employed income scheme

On 26 March the government announced the 'Self Employed Income Support scheme' to help self employed people who have lost income due to Coronavirus.

The scheme will allow you to claim a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for 3 months. This may be extended if needed.

HMRC will contact you directly  if you are eligible for the scheme and invite you to apply online.

You do not need to contact HMRC now and doing so will only delay the urgent work being undertaken to introduce the scheme.

It is anticipated payments will start in June 2020.

For more detailed information regarding the scheme and eligibility criteria, visit: 

HMRC Self Employed Income Scheme

I am off sick with coronavirus. What are the rules?

As part of the Government’s strategy to support people affected by this public health emergency, the Department for Work and Pensions (DWP) is making a number of changes to its benefit processes to ensure people who need financial help have access to the benefit system.

Support for employees, benefits claimants and businesses

To keep up-to-date with the latest information please visit the government's website:

GOV.UK - Coronavirus support for employees, benefit claimants and businesses (external website)

I have less income this month and cannot pay my rent, how can I get help?

Whether your landlord is a private or social landlord, it is important that you keep in touch with them and let them know if you are going to miss a payment or not pay the full amount. 

The Department for Work and Pensions (DWP) can help with rent costs for working-age residents and you should claim Universal Credit. This can include rent payments. Pensionable age residents can claim housing benefit.

You can apply for Universal Credit online 

You can apply for housing benefit online

The Universal Credit money I get for rent does not cover the full amount of rent I have to pay, what can I do?

Discretionary payments can help if you are struggling to pay your rent. You must live in the East Riding of Yorkshire council area to apply for them.

To get a discretionary payment towards your rent you must either be:

  • entitled to some housing benefit from us; or
  • getting Universal Credit that includes something towards your housing costs. 

There is no right for anyone to a discretionary payment. We will look at your case to decide if you need extra support.

Find out more about discretionary payments.

What can I do if my landlord says I will be evicted because I won’t be able to pay my rent this month?

Whether your landlord is a private or social landlord, it is important that you keep in touch with them and let them know if you are going to miss a payment or not pay the full amount. 

The Department for Work and Pensions (DWP) can help with rent costs and you should claim Universal Credit. This can include rent payments.

You can apply for Universal Credit online

If legal action is being taken against you because you owe money find out about organisations that can provide financial advice.

If you have been served an eviction warrant, or your home is about to be repossessed you can find out how to get help from our homelessness officers.

You may also wish to contact Citizens Advice who can offer free independent legal advice:

Citizens advice (external website)

Discretionary payments

Discretionary payments can help if you are struggling to pay your rent. You must live in the East Riding of Yorkshire council area to apply for them.

To get a discretionary payment towards your rent you must either:

  • be entitled to some housing benefit from us; or
  • be getting Universal Credit that includes something towards your housing costs. 

There is no right for anyone to a discretionary payment. We will look at your case to decide if you need extra support.

Find out more about discretionary payments.

Can I get any financial help to pay my council tax?

It is important that you keep in touch with the council tax service and let us know if you are going to miss a payment or not pay the full amount. If you have any questions you can contact us at: 

Email: council.tax@eastriding.gov.uk 

If you need help to pay your council tax, whatever your age and circumstances, you should claim council tax support.

Claim council tax support as part of a new Universal Credit claim

If you are making a new claim for Universal Credit, you can claim council tax support at the same time. You must indicate on your Universal Credit that you pay council tax - if you do not, the council will not automatically receive your council tax support claim.

If your Universal Credit claim is refused you will then have to make a separate claim for council tax support.

Claim council tax support separately

If you are not making a claim for Universal Credit, then you must make a separate claim for council tax support.

You can claim council tax support online.

Council Tax Hardship fund

As part of its response to COVID-19, the Government have provided Local Authorities in England with new Council Tax Hardship funding to support economically vulnerable people and their households. 

This fund will be used to reduce council tax bills in the 2020/21 financial year by up to £150 for working age council tax payers who are in receipt of council tax support. 

The reduction of up to £150 is a one off reduction to your council tax bill for 2020/21, and will be applied directly to your council tax account.  If your previous bill was £150 or more, then the full £150 reduction should have been applied; if your bill was less than £150, then your bill should be reduced to zero.

The additional reduction of up to £150 can only be given once, you will not receive a further reduction should you change address in the East Riding area during 2020/21 or between Local Authority areas. 

Where this reduction leaves a council tax account in credit due to payments already made, a refund will be provided. 

Further information can be found at GOV.UK (external website)

Revised council tax bills are being issued from 12 May 2020, however, you can view your council tax account 24 hours-a-day, every day online using our online service:

View my council tax account online

What Covid grant data is published under the Freedom of information act?

East Riding of Yorkshire Council has received numerous requests for information which relates to Covid grants. To make it easier for people to access the information which could be released under the freedom of information, the council is now publishing certain Covid grant information (see below) to save the need for separate enquiries.  

Not all the information which the Council holds in relation to Covid grants is currently accessible under the Freedom of Information Act. Many local authorities have been subject to fraudulent applications from those seeking to take advantage of the Covid Business Grant Scheme. Because of this certain information is exempt from disclosure under S.31(1)(a) (law enforcement) as its release would, or would be likely to, prejudice the prevention or detection of crime. It is not considered in most cases to be in the public interest to release information into the public domain which would facilitate criminal activities in this way.  

If the information you are looking for is not included in the below, it is not currently available for release under the Freedom of Information Act. Anyone who requests information relating to Covid grants will be directed back to this webpage to access the information which is currently available.   

This webpage will be updated once the above exemption is no longer considered to apply. However other exemptions may at this point come into force preventing certain information from being released, for example those relating to personal data.  

The figures were last updated on 25 February 2021.

Test and Trace Support Payments
 Scheme Number Applications paid  Total Value of paid
 Main Scheme (Open)  384  £192,000
 Discretionary Scheme (Closed)  141  £70,500

 

Winter Support Grants
 Phase Applications paid Food Fuel Other   Total
 Phase 1 to 20 Dec 2020  1,507  £148,980 £44,085  £58,832  £251,897
 Phase 2 from 5 January 2021 572  £48,960  £16,980  £12,976  £78,916
 Phase 3  180  £15,525  £5,370  £0.00  £20,940


Free School Meals
 Term  Applications  Number of Children  Total Amount paid
 October Half term  1,575  2,941  £44,115

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