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Council tax appeals

There are different processes for challenging Council Tax bills, depending on whether:

  • you think we have made a mistake
  • you disagree with a decision we have made about your Council Tax
  • you think your council tax banding is wrong

If you get an unexpected call or message about a Council Tax appeal, be careful as it may not be genuine. Please contact us to check.

I think my bill is wrong, how do I appeal?

The first step is to contact the Council Tax section if you think we have made a mistake with your bill. We'll check and get back to you as soon as we can.

Contact us to appeal your council tax

Please note: if you are making an appeal, you must still pay your council tax as normal, until your appeal is resolved.

I disagree with a decision you have made about my Council Tax, what do I do?

If you disagree with a decision we make about any of the following, you can make a formal appeal:

  • a reduction or exemption you have applied for
  • the person responsible for paying
  • a completion notice we've issued for a newly-built property

There's no special form to complete you just need to contact the Council Tax section, say you want to make an appeal, and explain exactly why you think our decision is wrong. 

Contact us to appeal your council tax

I have made an appeal, what happens next?

If you make an appeal, we'll review the information and tell you our decision within 2 months. You must keep paying the amount on your bill until you hear from us. We will send you a new bill if the amount due changes.

You can appeal to the independent Valuation Tribunal (external website) if you still disagree with our decision or we don't respond within 2 months.

I disagree with the level of charge or discount set by the council, can I appeal against this?

You cannot appeal against the level of Council Tax discount East Riding of Yorkshire Council has chosen to apply.  You can only challenge how the decision has been made in the court by a legal procedure called Judicial Review.  You may need to seek specialist legal advice before proceeding with this.

I think my property is in the wrong Council Tax banding, what do I do?

Council Tax bands are set by the Valuation Office Agency (VOA). If you think your property is in the wrong Council Tax band, you can challenge your Council Tax band online at the GOV.UK (external website)

You'll need to tell them why you think your Council Tax band is wrong, for example, if similar houses in your street are in a different band. 

There are companies offering to help people appeal against their banding in return for a fee. This isn’t illegal, but it's free to make an appeal and you can do it yourself. 

What happens next if you contact the Valuation Office Agency

The VOA will change your band if they agree it's wrong. We'll then send you a new Council Tax bill for the new amount. Until then, you must keep paying the amount shown on your bill.

To challenge a VOA decision, you can appeal to the independent Valuation Tribunal (external website).