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Free disabled person's local travel pass

Find out if you qualify for a disabled person’s local travel pass, how to apply, renew or cancel a travel pass, where you can use your travel pass and how to get a replacement.

What is a disabled person’s local travel pass?

A disabled person’s local travel pass is a free travel pass funded by the East Riding of Yorkshire Council. It offers free local travel on buses and trains. It is available to East Riding residents with specific disabilities. 

Am I entitled to a disabled person’s local travel pass?

You will be entitled to a free disabled person’s local travel pass if you are registered with East Riding social services and you are:

  • blind
  • profoundly or severely deaf
  • limbless
  • disabled with severe learning disability

Please note: severe learning disability refers to people with a permanent organic learning disability which prevents them from living in the community without significant help and support.

There are no age restrictions when applying for a free disabled person’s local travel pass other than being of fare-paying age. 

Please note: you will be required to submit supporting evidence and photo ID. Read more about the supporting evidence required for your application

There is no charge for the pass.

Your pass will be posted to your home address. You will receive your travel pass within 10 working days from the day you submitted your application.

Apply for and renew a concessionary travel pass 

Do I need supporting evidence for my disability when applying for my pass?

Yes, you will need to supply evidence when applying for a disabled person’s local travel pass.  

Supporting evidence of sight disability:

  • Proof of being registered as severely sight impaired on the local authority social services register 
  • Certificate of Vision Impairment (CVI) signed by a consultant ophthalmologist with severed sight impaired (blind) ticked 
  • Written confirmation from an optometrist that an applicant would qualify to be registered as severely sight impaired (blind) 

Supporting evidence of hearing disability:

  • Proof of being registered on the local authority social services register as profoundly or severely deaf 
  • Audiological report from an aural specialist indicating hearing loss has reached 70-95 dBHL (severely deaf) or 95+dBHL (profoundly deaf)
  • Written confirmation from an aural specialist that an applicant would qualify to be registered as profoundly or severely deaf 

Supporting evidence of limbless disability:

  • Proof of being registered as limbless on the local authority social services register
  • Written confirmation of artificial limb from artificial limb unit 

Supporting evidence of severe learning disability:

  • An assessment by a specialist Learning Disability officer from Futures Plus
  • A letter from a specialist doctor, independent health professional, or registered medical practitioner
  • A statement of SEN (for children under the age of 14)

Please note: if you cannot provide the evidence requested, you may submit alternative evidence which we may or may not consider. 

Where and when can I use my pass?

You can use your travel pass on bus and train services within East Riding and to certain destinations outside the East Riding. 

When using bus services

You can use your pass on local bus services before 9.30am and after 11.00pm Monday to Friday. At all other times you should use your national bus pass.

You can use your pass on all local bus services running:

  • within the East Riding and Hull
  • between the East Riding and Doncaster, Malton, Hull, Pontefract, Scarborough, Selby and York, providing your journey starts or finishes in the East Riding. 
  • between Goole and Scunthorpe

Please note: your pass is not valid on bus services over the Humber Bridge or for travel throughout England.

Rail Services

You can use your pass on local rail services after 9.30am Monday to Friday and at all times on Saturdays, Sundays and Bank Holidays.

You can use your pass on rail journeys between any railway station in the East Riding (including Hull Interchange Station) and to the following railway stations:

  • Doncaster
  • Filey
  • Hensall
  • Hull
  • Hunmanby
  • Kirk Sandall
  • Knottingley
  • Pontefract
  • Scarborough
  • Seamer
  • Selby
  • Stainforth and Hatfield
  • Thorne North
  • Whitley Bridge
  • York 

Please note: your journey must start or finish at any East Riding railway station or Hull Interchange Station. The pass is not valid for journeys between these stations, for example, Selby to York.

You will need your disabled person’s local travel pass number. 

If you need help applying for your travel pass call our team on (01482) 395532.

Please note: if you have changed your address since you have acquired the travel pass, you need to fill the Change or cancel a free disabled person's local travel pass form first and then apply for a renewal of your pass.

Apply for and renew a concessionary travel pass 

How do I replace my pass?

You may request a replacement travel pass because:

  • your pass has been stolen or lost
  • your pass is damaged

Replace a free disabled person's travel pass

Alternatively you can visit a customer service centre or call (01482) 393939 or (01482) 395532 8:30am to 5:30pm Monday to Thursday, 8:30am to 4:30pm Friday.

There is no charge for a replacement pass. 

Replacement passes will be posted to your home address. You will receive your travel pass within 10 working days from the day you submitted your application. 

What if my pass is faulty? 

If your pass doesn't work because it's faulty, you need to return it for checking. You will receive information about returning your faulty pass after you receive your new pass. 

How do I change details or cancel my travel pass?

You need to tell us if:

  • you have changed your name and/or gender
  • you have changed your address or are moving out of the area
  • your medical condition has improved
  • a travel pass holder is deceased

Change or cancel a free disabled person's local travel pass

Please note: you will need your travel pass number to chance or cancel an existing pass.

What if I changed my address since I acquired the pass?

If you have changed your address since you have acquired the travel pass, you need to: