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Free disabled person's local travel pass

Find out if you qualify for a disabled person’s local travel pass, how to apply, renew or cancel a travel pass, where you can use your travel pass and how to get a replacement.

What is a disabled person’s local travel pass?

A disabled person’s local travel pass is a free travel pass funded by the East Riding of Yorkshire Council. It offers free local travel on buses and trains. It is available to East Riding residents with specific disabilities. 

Am I entitled to a disabled person’s local travel pass?

You will be entitled to a free disabled person’s local travel pass if you are registered with East Riding social services and you are:

  • blind
  • profoundly or severely deaf
  • limbless
  • disabled with severe learning disability.

Please note: severe learning disability refers to people with a permanent organic learning disability which prevents them from living in the community without significant help and support.

There are no age restrictions when applying for a free disabled person’s local travel pass other than being of fare-paying age. 

Alternatively, you can apply for your disabled person’s local travel pass at any customer service or multi-service centre

Do I need supporting evidence when applying for my pass?

Yes, you will need to supply evidence when applying for a disabled person’s local travel pass.  

Proof of address:

  • Council tax bill dated within the last 12 months 
  • Bank statement dated within the last 3 months
  • Utility bill dated in the last 3 months 
  • Award letter from the Service Personnel and Veteran Agency dated within the last 12 months 
  • Benefit award letter from the Department of Work and pensions dated within the last 12 months 
  • Confirmation letter from social services or another local authority service that confirms that the applicant is a resident 
  • Local Housing Allowance or other benefit award letter dated within the last 12 months 
  • Pensions letter from the Pension Service dated within the last 12 months.

Supporting evidence of sight disability:

  • Proof of being registered as severely sight impaired on the local authority social services register 
  • Certificate of Vision Impairment (CVI) signed by a consultant ophthalmologist with severed sight impaired (blind) ticked 
  • Written confirmation from an optometrist that an applicant would qualify to be registered as severely sight impaired (blind) 

Supporting evidence of hearing disability:

  • Proof of being registered on the local authority social services register as profoundly or severely deaf 
  • Audiological report from an aural specialist indicating hearing loss has reached 70-95 dBHL (severely deaf) or 95+dBHL (profoundly deaf)
  • Written confirmation from an aural specialist that an applicant would qualify to be registered as profoundly or severely deaf 

Supporting evidence of limbless disability:

  • Proof of being registered as limbless on the local authority social services register
  • Written confirmation of artificial limb from artificial limb unit 

Supporting evidence of severe learning disability:

  • An assessment by a specialist Learning Disability officer from Futures Plus
  • A letter from a specialist doctor, independent health professional, or registered medical practitioner
  • A statement of SEN (for children under the age of 14).

Photo requirements:

We need a recent photo of you for your travel pass. This should show your head and shoulders and have a plain, light-coloured background. You must be facing forward and looking straight into the camera. It should be:

  • maximum size: 20MB
  • file options allowed: JPG.

Please refer to the bus pass photograph guide for more information about acceptable photographs for your bus pass: 

Bus pass photograph guide (pdf 108kb)

We can link your travel pass to your library account so you can use it instead of your library card. If you would like to do this, you will need your library card number when filling the online form. 

Your pass will be sent to your home address at no charge.

Please note: if you cannot provide the evidence requested, you may submit alternative evidence which we may or may not consider.  

Applying at a customer service centre?

If you are applying at a  customer service or multi-service centre, the staff may have the facilities to take a photograph of you but you should check before you go. 

Where and when can I use my pass?

You can use your travel pass on bus and train services within East Riding and to certain destinations outside the East Riding. 

When using bus services

You can use your pass on local bus services before 9.30am and after 11.00pm Monday to Friday. At all other times you should use your national bus pass.

You can use your pass on all local bus services running:

  • within the East Riding and Hull
  • between the East Riding and Doncaster, Malton, Hull, Pontefract, Scarborough, Selby and York, providing your journey starts or finishes in the East Riding. 
  • between Goole and Scunthorpe

Please note: your pass is not valid on bus services over the Humber Bridge or for travel throughout England.

Rail Services

You can use your pass on local rail services after 9.30am and before 11pm Monday to Friday and at all times on Saturdays, Sundays and Bank Holidays.

You can use your pass on rail journeys between any railway station in the East Riding (including Hull Interchange Station) and to the following railway stations:

  • Doncaster
  • Filey
  • Hensall
  • Hull
  • Hunmanby
  • Kirk Sandall
  • Knottingley
  • Pontefract
  • Scarborough
  • Seamer
  • Selby
  • Stainforth and Hatfield
  • Thorne North
  • Whitley Bridge
  • York. 

Please note: your journey must start or finish at any East Riding railway station or Hull Interchange Station. The pass is not valid for journeys between these stations, for example, Selby to York.

Your pass is not renewed automatically. When your travel pass is due to expire, it is your responsibility to renew it.

How do I replace my pass?

You may request a replacement travel pass because your pass:

  • has been stolen or lost
  • is damaged

Alternatively you can visit a  customer service or multi-service centre, or call (01482) 393939 or (01482) 395532 8:30am to 5:30pm Monday to Thursday, 8:30am to 4:30pm Friday.

How do I change details or cancel my travel pass?

You need to tell us if:

  • you have changed your name and/or gender
  • you have changed your address or are moving out of the area
  • your medical condition has improved
  • a travel pass holder is deceased. 

Change or cancel a free disabled person's local travel pass

Please note: you will not be sent a replacement travel pass. You can continue to use your current pass.