.

Money advice

Find out how members of the Armed Forces community can access information on managing money, including help with problem debt.

Pensions
Armed Forces Pension Scheme

All members of the Armed Forces are automatically enrolled into the Armed Forces Pension Scheme.

Detailed information is available on the GOV.UK website.

Transition to civilian life - pensions

The Army runs a programme of Transition Individual Planning and Personal Development (IPPD), which aims to ensure that service leavers are given all the relevant information needed to make an informed choice allowing a smooth transition into civilian life.

Find pensions advice for service leavers on the Army website.

Claim for injury or illness due to service

You can claim for compensation if while serving in the Armed Forces (including the reserve forces):

  • you were injured or got an illness, including physical and mental conditions
  • you were injured during a service-related activity, such as a training exercise
  • an existing condition you had was made worse.
Armed Forces Compensation Scheme

This is for claims for injury or illness due to service after 5 April 2005.

Find more information on the GOV.UK website.

War Pension Scheme (WPS)

This is for claims for injury or illness due to service before 6 April 2005.

Find more information on the GOV.UK website.

Personal Independence Payment (PIP)

You can apply for a PIP while your compensation claim is being dealt with.

Find more information on the GOV.UK website.

Hull and East Riding Citizens Advice can support you with filling in this application form. Email CABForcesProject@hull-eastridingcab.org.uk or call (01482) 328990 for more information.

Armed Forces Independence Payment

If you were seriously injured on or after 6 April 2005, you might be able to claim an Armed Forces Independent Payment once you've had the result of your compensation claim.

Find more information on the GOV.UK website.

Financial help if you are disabled
General support

There is a wide range of disability-related financial support available, including benefits, tax credits, payments, grants and concessions.

Find more information on the GOV.UK website.

Blue Badge parking permit

A Blue Badge is a parking permit that allows people with severe mobility problems, (caused by visible and non-visible disabilities), access to goods and services by allowing them to park close to their destination. The badge holder can use the permit whenever they travel as a driver or passenger.

Find more information about Blue Badges.

Apply for a Blue Badge.

Constant Attendance Allowance

You can apply for Constant Attendance Allowance if you get Industrial Injuries Disablement Benefit or a War Disablement Pension and you need daily care and attention because of a disability.

Find more about the Constant Attendance Allowance on the GOV.UK website.

Your carer could get Carer's Allowance if you have substantial caring needs. More information is available on the GOV.UK website.

Disabled facilities grant

If you are a disabled person there may be physical barriers that make it difficult for you to carry out ordinary day-to-day activities in your home. If you or someone you live with has a disability, you may be eligible for a grant to pay for adaptations to your home.

A disabled facilities grant is a means-tested council grant of up to £30,000 to assist with the costs incurred in adapting your home to allow access to normal household facilities. If the adaptation is for a child (under 19) you will not have to contribute to the cost.

This grant is available to owner-occupiers, private and housing association tenants (with the landlord's permission) and council tenants who have had the work refused by housing services.

Find out more about the disabled facilities grant, including how to apply.

Disabled Persons Railcard

The Disabled Persons Railcard is for people with a disability that makes travelling by train difficult.

Find out if you are eligible and how to apply on the Disabled Persons Railcard website.

Personalised care for veterans

NHS England and NHS Improvement, together with the Ministry of Defence have set out a new personalised care approach for those veterans who have a long-term physical, mental or neurological health condition or disability.

Organisations are encouraged to work together with the veteran to plan and deliver coordinated and personalised care. As part of this, veterans may be eligible for a personal budget to pay for some of the care and support they need.

Find more information on the NHS website, or speak to your GP.

Grants and benefits
Council tax support

Council tax support is a means-tested council tax reduction and therefore the support you receive will depend on income and household circumstances. The council's benefit team administer council tax support claims for residents who are on a low income.

Find out more on our housing benefit and council tax support section or call (01482) 394799.

Discretionary housing payment

If you are struggling to pay your rent, the council might be able to offer you a discretionary housing payment. This is a short-term payment from the council to help cover some housing costs.

Anyone who requires further assistance with housing costs, and is currently claiming housing benefit or the housing element of Universal Credit can claim a discretionary housing payment.

Find out how to apply on our help paying your rent page.

Emergency assistance

The council's emergency assistance scheme is to help residents of the East Riding who are in crisis where they have had an interruption to their regular income, or require assistance when establishing themselves or remaining within the community.

Help can be provided with daily living costs, housing-related costs and household items/furniture.

Find out more on our emergency assistance webpage or call (01482) 394799.

Housing benefit

Housing benefit is for people on a low income. It helps you to pay for part or all of the rent.

Find further information and guidance on how to make a claim in our housing benefit and council tax support section or call (01482) 394799.

Jobcentre Plus (Department for Work and Pensions)

All former service personnel have access to the full range of Jobcentre Plus services.

Find out more on the GOV.UK website or call 0800 055 6688.

Turn2us

This national charity provides practical help to people who are struggling financially.

It provides advice on how to gain access to welfare benefits, charitable grants and other financial help, including specific advice for serving personnel and veterans.

Find more information on the Turn2us website.

You can also search for local advice using the Find an Adviser tool.

Universal Credit

Universal Credit is a payment to help with your living costs, which is paid monthly. You may be able to get it if you're on a low income, out of work or you cannot work.

Find further information, including eligibility criteria and how to claim on the GOV.UK website.

Citizens Advice provide a 'Help to Claim' service, which can support you in the early stages of your Universal Credit claim. It is free, independent, confidential and impartial.

Contact Citizens Advice online or call 0800 144 8444.

Discounts on services and goods
Blue Light Card

This card provides discounts from large national retailers and local businesses, both online and in store.

Discounts are available for many items, including:

  • holidays
  • cars
  • days out
  • fashion
  • gifts
  • insurance
  • phones.

It is available to people who work in the:

  • NHS
  • emergency services
  • social care sector
  • Armed Forces.

Personalised to each member, a Blue Light Card costs £4.99 for 2 years.

Find more information on the Blue Light Card website.

Defence Discount Service

This gives members of the Armed Forces community discounts both online and on the high street. It is the home of the Defence Privilege Card, the vetted discount card that can be used in stores, restaurants and venues to obtain Armed Forces discounts.

The following people qualify for the discount service:

  • serving personnel
  • reserve forces
  • spouses/partners of serving personnel
  • veterans
  • Ministry of Defence civil servants
  • bereaved family members
  • war/service widowers
  • cadet forces (over 16)
  • NATO personnel in the UK

Find more information on the Defence Discount Service website.

East Riding Leisure corporate membership for serving personnel

East Riding Leisure offers a discounted corporate membership to members of staff working for different government departments, including current Armed Forces personnel. They do not charge for the remainder of membership if a member of the Armed Forces gets posted and cannot fulfil their membership contract.

For more information, call 01482 395223 or email leisure@eastriding.gov.uk.

Details of the facilities are available on the East Riding Leisure website.

Veterans Railcard

The new Veterans Railcard, which is for anyone who has served at least one day in the UK Armed Forces or Merchant Marines who have seen duty on legally defined military operations, will save veterans a third off most rail fares to help reconnect them to loved ones and connect them to new training and work opportunities.

Find out more or apply for one on the Veterans Railcard website.

Savings, loans and insurance
Forces Compare

Forces Compare helps those who serve, or have served, to find the best insurance and finance deals through a panel of specialist lenders. The price comparison site is free to use and always will be and whether you are looking for car insurance, travel insurance or personal loans, you can compare rates and get the best quotes with no obligation.

Find more information on the Forces Compare website.

Financial top tips for service personnel

Service personnel and their families can experience difficulty in accessing commercial products and services due to their mobility and time spent outside the UK.

Find top tips on getting a fair deal on the GOV.UK website.

HEY Credit Union

HEY Credit Union provides its members with safe savings accounts and access to affordable credit on a not-for-profit basis.

Find more information on the HEY Credit Union website.

Alternatively, call (01482) 778753 or pop into a branch.

Branches serving East Riding residents are located in:

  • Bridlington
  • Goole
  • Withernsea
  • Driffield
  • Beverley
  • Hull city centre
Joining Forces Credit Union

The Army runs a programme of Transition Individual Planning and Personal Development (IPPD), which aims to ensure that service leavers are given all the relevant information needed to make an informed choice allowing a smooth transition into civilian life.

Find advice about credit union services for service leavers on the Army website.

The Ministry of Defence supports three credit unions to join forces and make saving simple and loans more affordable to the Armed Forces and its veterans.

Find more information on these websites or contact by telephone:

You can also find more information on the Joining Forces website or contact the Credit Unions direct.

Money advice and support
East Riding Armed Forces Money Advice Service

This service provides tailored support for local serving personnel, veterans and their families, including financial and legal advice and in-depth help on related generalist advice issues including housing.

The service, funded by the council, is delivered by Hull and East Riding Citizens Advice. It takes referrals from both partner organisations and self-referrals from members of the Armed Forces community themselves.

Email CABForcesProject@hull-eastridingcab.org.uk, fill in the self-referral form online or call (01482) 328990.

East Riding Specialist Caseworker Service

This service provides help with benefit appeals, preparing for tribunal hearings and representation at hearings.

Find more information on the Hull and East Riding Citizens Advice website or call (01482) 226859.

Help Through Crisis project

Hull and East Riding Citizens Advice run the Help Through Crisis project in partnership with other local organisations.

The project supports people who:

  • are facing a financial crisis, such as no safe place to sleep or food to eat
  • need advice to solve their problem, such as benefits or housing
  • would struggle to act on the advice provided without extra support.

Email htc@hull-eastridingcab.org.uk or call 03444 111 444 for help or to make a referral.

MoneyForce

This joint initiative between Standard Life Charitable Trust, the Royal British Legion and the Ministry of Defence aims to help all service personnel, their partners, families and dependants, to be better equipped to manage their finances and help ease the burden of financial pressure.

Find more information on the Royal British Legion website or call 0808 802 8080 for advice and support.

SSAFA (financial planning support)

SSAFA caseworkers will let you know about qualified debt advisors working in your local area, although they cannot give advice themselves. Once you have received specialist advice, they can then look for ways to help with any priority debts.

Find more on the SSAFA website or call 0800 731 4880 for advice.

Transition to civilian life - managing personal finances

The Army runs a programme of Transition Individual Planning and Personal Development (IPPD), which aims to ensure that service leavers are given all the relevant information needed to make an informed choice allowing a smooth transition into civilian life.

Find advice about managing your money on the Army website.

Veterans Welfare Service

This service, provided by Veterans UK, offers help and advice to veterans or anyone supporting a veteran, their families and dependants.

Welfare managers can help with form completion to make sure benefits are applied for.

Find information on the GOV.UK website or for help, call (01253) 333494 or email veterans-uk-vws-north@mod.uk

Welfare visiting team (East Riding of Yorkshire Council)

The council's welfare visiting team is available to help residents struggling with rent and/or council tax payments or repaying overpaid housing benefit. Our team of benefit and debt advisors can visit customers in their own homes or in the local customer service centres to help with negotiating affordable repayment rates and offer debt and budgeting advice.

The team conducts benefit checks to maximise income for customers and assist with new claims for council tax support. They also receive referrals from various sources for food parcels, arranging or delivering food parcels for customers in crisis.

Find out more about the welfare visiting team or call (01482) 394633.

Use our online budgeting tool to create your own personal budget plan to help take control of your finances.

If you are supporting a member of the Armed Forces community, you can refer them to the team by emailing benefit.takeup@eastriding.gov.uk.

What other support and advice is available?

A wide range of services and support is available to help you, whatever your needs.

These pages are also useful if you support members of the Armed Forces community as part of your job, or as a friend, carer or family member.

Community and relationships

Employment, education and skills

Families, children and young people

Health and wellbeing

Housing

General advice and support

Supporting the Armed Forces community

Armed Forces Covenant

If there is something that you need help with that is not listed, or any information needs updating, please email community.covenant@eastriding.gov.uk or call (01482) 391426.

Stay connected

Sign up for the latest news and updates from East Riding of Yorkshire Council.

We will use GovDelivery to send you emails, it is secure and you can choose to stop receiving emails at any time. Find out more in our Privacy notice.