Updated 21/08/2021
This accessibility statement applies to www.eastriding.gov.uk, which is operated by East Riding of Yorkshire Council.
We are working to make content on this website easy for everyone to find, read and understand, and to make it compatible with assistive technologies which are developed inline with accessibility standards.
There are a number of customisable options available on your web browser and the device that you are using that can help you to use this website, and other websites, more effectively.
We have put accessibility features in place so you can:
We aim to use plain English through our website to make our content as simple as possible to understand.The majority of our pages also use correct heading structure and context-rich link text.
The AbilityNet website has advice on making your device easier Ãto use if you have a disability.
East Riding of Yorkshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the ‘non-compliances’ listed below.
We know some parts of this website are not fully accessible and, are therefore, ‘non-compliant’:
We’re also aware that some third party websites or systems that this website links to, or integrates with, are not accessible and may have issues, such as:
Where possible we are working with these suppliers to address these, and other accessibility issues. Please read more about addressing issues with third party suppliers and ‘disproportionate burden’.
Our website contains ‘third party content’. These are systems that we link to, or are embedded into our site, such as the planning portal ‘Public Access’ or the parking fine payment system.
We do not have control over, and are not responsible for, the accessibility of this content but we endeavour to continue working with the third party to improve its accessibility.
We’ve assessed the cost of fixing the accessibility issues with such sites and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
We will make further assessments when the supplier contracts are up for renewal.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix old committee meeting minutes and agendas, or publicity material used for marketing purposes.
We will aim to meet accessibility standards with any new PDFs or Word documents we publish.
www.eastriding.gov.uk is being recreated during 2021. It will be built from the ground up with accessibility at its core.
We will:
This statement was prepared on 21/08/2021. It was last reviewed on 21/08/20.
This website was last tested on 21/08/20. The test was carried out by East Riding of Yorkshire Council digital services team.
Testing was carried out using Wave accessibility checker, testing a sample of pages which covers the core user interfaces and tools present on the website, such as the homepage, content page, top level home page, interactive decision trees, AZ, directory with map and forms.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please let us know so we can work to fix it:
We’ll aim to get back to you within 3 days.
You can also contact us to request information on any of our websites in a different format, such as accessible PDF, large print, easy read, audio recording or braille:
If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can get in touch to register your difficulty. This helps us improve our processes:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Cookies are files saved in the browser of your computer, tablet or phone, when you visit a website. These cookies store various information such as whether you are logged in, what pages you visit, user preferences, and can be linked to online marketing campaigns. More information is available in the advanced cookie settings area below, as well as in the Cookies Statement.
You can change your cookies settings at any time by visiting the Cookies page or from the Cookies link in the footer.
Accept all cookies Reject all cookiesNecessary cookies are required to enable core functionality, such as logging in. These can only be turned off by changing your browser preferences.
Statistics cookies measure web usage, such as Google Analytics and Hotjar. These cookies store information anonymously, such as what pages are visiting, which links are clicked and length of time on page.
User settings cookies can store preferences such as default leisure centre location.
Marketing cookies are used to track ad performance, such as Facebook posts, and provide data to third parties for targeted ads.
Explains what information we will collect about you, what cookies are and how we use your information.
A cookie is a small text file that resides on your computer. Cookies are used to remember your settings when you revisit a website and to identify how visitors navigate the site. Cookies provide valuable information to website owners to adapt and make changes to the site in order to improve the user experience.
Cookies are anonymous and contain no personal data. If you never register or leave personal information at a site, the only confirmation they give is that you are a returning visitor. The cookie will only contain information that you freely provide to a website.
Cookies tend to be one, or a combination of, the following types:
Files that allow a site to link the actions of a visitor during a single browser session. These might be used by an internet bank or webmail service. They are not stored long term and are considered "less privacy intrusive" than persistent cookies.
These remain on the user's device between sessions and allow one or several sites to remember details about the visitor. They may be used by marketers to target advertising or to avoid the user having to provide a password each visit.
A cookie is classed as being first-party if it is set by the site being visited. It might be used to study how people navigate a site.
It is classed as third-party if it is issued by a different server to that of the domain being visited. It could be used to trigger a banner advert based on the visitor's viewing habits.
You can read more about cookies at: All About Cookies (external website)
When people visit any of the East Riding of Yorkshire Council's websites we collect some standard internet usage information, and details of visitor behaviour patterns. This is done to learn how customers use our sites, to help us improve them.
We collect this data in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our websites (unless you have previously approved us to do so). We will not associate any data gathered from these sites with any personally identifying information from any source.
If we want to collect personally identifiable information through our website, we will tell you beforehand. We will make it clear when we collect this information and will explain what we intend to do with.
You can control your cookie preferences for this site on the Settings tab.
Most web browsers also allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit: All About Cookies (external website)
The table below shows cookies which may be used on this site.
Name | Details |
---|---|
ASP.NET_SessionId, JSESSIONID | Summary Type Expires What it does Is it necessary? |
tabContainer_4536833_SessionData | Summary Type Expires What it does Is it necessary? |
_utma, _utmb, _utmc, _utmz | Summary Type Expires What it does Is it necessary? |
cookie | Summary Type Expires What it does Is it necessary? |
PREF | Summary Type Expires What it does Is it necessary? |
googtrans | Summary Type Expires What it does Is it necessary? |
PREF | Summary Type Expires What it does Is it necessary? |
socitm_exclude_me7 | Summary Type Expires What it does Is it necessary? |
B, Itsc, itsessionid100046862, itvisitorid100046862 | Summary Type Expires What it does Is it necessary? |
ASPSESSIONID | Summary Type Expires What it does Is it necessary? |
PHPSESSID | Summary Type Expires What it does Is it necessary? |
AWSELB | Summary Type Expires What it does Is it necessary? |
firmstep2server | Summary Type Expires What it does Is it necessary? |
firmstep2session | Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDCQRRTRDC | Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDQARQTBQR | Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDASQQTQDC | Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDCABSBRBQ | Summary Type Expires What it does Is it necessary? |
Cookie | Summary Type Expires What it does Is it necessary? |
NID, PREF | Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDASTRTQRT, ER + PARKING | Summary Type Expires What it does Is it necessary? |
ASP.NET_SessionId | Summary Type Expires What it does Is it necessary? |
AllowEasysiteCookies | Summary Type Expires What it does Is it necessary? |
mobileredirect | Summary Type Expires What it does Is it necessary? |
EasysiteUserHasVoted | Summary Type Expires What it does Is it necessary? |
ActiveTab | Summary Type Expires What it does Is it necessary? |
ias.Locale | Summary Type Expires What it does Is it necessary? |
ASP.NET_SessionId Value: awuwhs4544ybpyzsnsoiwcjb | Summary Type Expires What it does Is it necessary? |
ias.PreferredItemCount | Summary Type Expires What it does Is it necessary? |
ServerID | Summary Type Expires What it does Is it necessary? |
ESRO% 5FUID, SalePoint, ASPSESSIONIDCQQTDQAS, ASPSESSIONIDSQAAQRQA, testcookie | Summary Type Expires What it does Is it necessary? |
_utma, _utmb, _utmc, _utmz | Summary Type Expires What it does Is it necessary? |
ASP.NET_SessionId, JSESSIONID |
---|
Summary Type Expires What it does Is it necessary? |
tabContainer_4536833_SessionData |
Summary Type Expires What it does Is it necessary? |
_utma, _utmb, _utmc, _utmz |
Summary Type Expires What it does Is it necessary? |
cookie |
Summary Type Expires What it does Is it necessary? |
PREF |
Summary Type Expires What it does Is it necessary? |
googtrans |
Summary Type Expires What it does Is it necessary? |
PREF |
Summary Type Expires What it does Is it necessary? |
socitm_exclude_me7 |
Summary Type Expires What it does Is it necessary? |
B, Itsc, itsessionid100046862, itvisitorid100046862 |
Summary Type Expires What it does Is it necessary? |
ASPSESSIONID |
Summary Type Expires What it does Is it necessary? |
PHPSESSID |
Summary Type Expires What it does Is it necessary? |
AWSELB |
Summary Type Expires What it does Is it necessary? |
firmstep2server |
Summary Type Expires What it does Is it necessary? |
firmstep2session |
Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDCQRRTRDC |
Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDQARQTBQR |
Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDASQQTQDC |
Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDCABSBRBQ |
Summary Type Expires What it does Is it necessary? |
Cookie |
Summary Type Expires What it does Is it necessary? |
NID, PREF |
Summary Type Expires What it does Is it necessary? |
ASPSESSIONIDASTRTQRT, ER + PARKING |
Summary Type Expires What it does Is it necessary? |
ASP.NET_SessionId |
Summary Type Expires What it does Is it necessary? |
AllowEasysiteCookies |
Summary Type Expires What it does Is it necessary? |
mobileredirect |
Summary Type Expires What it does Is it necessary? |
EasysiteUserHasVoted |
Summary Type Expires What it does Is it necessary? |
ActiveTab |
Summary Type Expires What it does Is it necessary? |
ias.Locale |
Summary Type Expires What it does Is it necessary? |
ASP.NET_SessionId Value: awuwhs4544ybpyzsnsoiwcjb |
Summary Type Expires What it does Is it necessary? |
ias.PreferredItemCount |
Summary Type Expires What it does Is it necessary? |
ServerID |
Summary Type Expires What it does Is it necessary? |
ESRO% 5FUID, SalePoint, ASPSESSIONIDCQQTDQAS, ASPSESSIONIDSQAAQRQA, testcookie |
Summary Type Expires What it does Is it necessary? |
_utma, _utmb, _utmc, _utmz |
Summary Type Expires What it does Is it necessary? |