You have been invoiced for services provided by the council and the amount is due on the date of the instalment, unless you have agreed to pay in instalments.
This is the legal process we follow if you don't pay your invoice, including reminders and court proceedings.
If you have not paid your instalment within 21 days of your invoice or are behind with your agreed instalment plan we will post a reminder to you. If you arrange to pay the outstanding amount (LINK TO PAYMENT SCREEN) and keep up to date with your payments, we won’t take any further action. If you ignore the reminder, we will refer this matter to the council's legal section to commence recovery proceedings, which may incur additional costs.
Please get in touch with us if you are having difficulty paying. Call us today on (01482) 394862.
If you receive court papers, this means that we have issued a County Court claim for the recovery of the outstanding amount.
If you do not pay the outstanding amount at this stage, together with any costs incurred, the council may obtain a County Court Judgment against you
County Court Judgment
If a County Court Judgment is obtained against you this is likely to affect your credit rating.
A County Court Judgment will also enable the council to take enforcement action against you, which could result in an attachment of your earnings, an order for payment to be made directly from your bank account or a visit to your property by a Court bailiff or High Court Enforcement Officer.
If you have received court papers and would like to speak to someone, please contact the Credit Control team in legal services on (01482) 393110.