Privacy notice for library and information services 

What do we use the information for?

The East Riding Library and Information Service (LIS) are open to all and every member of the community has access to the collections and equipment. The LIS provide free services such as preschool story times to encourage early literacy, quiet study and work areas for students and professionals and book clubs to encourage appreciation of literature in adults. Stock can be borrowed and computer and internet access is also available so that no one is denied access to information or opportunities because they cannot afford the cost of a book or internet access. 

What information do we hold and use?

Anyone can walk into a library and make use of the space and the majority of the stock. However to make use of the library computers or to borrow an item of stock we would collect and process the following information about you:

  • Personal, for example name, date of birth, address, sex and marital status
  • Your contact details, which depend on how you have chosen to contact us. 

As a member we would keep:

  • Information relating to your borrowing history
  • Information relating to any charges paid/owing. 

On what grounds do we use the information?

If you have given your consent when you joined the library you may be contacted via email, text or phone regarding the following:

  • pre-overdue; overdue and/or item available notifications 
  • news and offers from LIS and other associated council services. 

How do we collect this information?

The personal data we hold is provided by yourself when you join the library. This can be by completing a joining form in the library or online.

Who we share your information with?

Your information is not shared with other organisations.

How long do we store it and is it secure?

Your information is stored on the Library Management System software. 

We keep your information as long as you are still using the library service. Any membership not used in three years is automatically deleted unless there are outstanding loans or money owing on the account.

Members are asked to review their data every three years – personal details are checked and confirmed/amended at this point by a member of staff face to face.

LIS are part of the “Tell us Once” scheme.  If we are informed via this system that a member has died their account is deleted. Any outstanding fines are waived and items still on loan are are marked as missing.

What rights do you have?

The rights that you have depend upon the grounds upon which your information is collected. All of the rights you could have are outlined on the data protection page. In most cases, people who have been involved with the library service will have the following rights:

The right of access - You are entitled to see the information we hold about you and can request a copy by emailing  data.protection@eastriding.gcsx.gov.uk  

The right to rectification - If you believe any information we hold about you to be incorrect, please contact your nearest library or email library.systemadmin@eastriding.gov.uk and we will amend the information accordingly.  

Members can also update their personal data and unsubscribe from any library marketing emails at any time by contacting a member of staff or online by signing into their library catalogue account.

Where can I find out more?

If you want to know more about how the council uses information, your rights or have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance.

Contact details are available on the general privacy information page

Alternatively, you can contact the Information Commissioner’s Office.

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