Adult social care collect, process and hold your personal information in order to provide our services effectively.
The adults performance team accesses and processes personal information that is collected and held by adult services and business management and commissioning services in order to provide performance information to those services and complete mandatory returns to Government agencies.
We also use information to improve our services so that they are more appropriate to people’s requirements. We recognise that your personal information is important to you, and we take our responsibilities for ensuring that we collect and manage it proportionately, correctly and safely very seriously.
Adults social care collects and processes the following information:
The adults performance team does not collect or hold your personal information however, it does access:
Adults social care collect and lawfully process your personal information under the following:
We process personal data for the following reasons:
We process special category data for the following reasons:
Please note that the adults performance team does not collect or hold personal information in their own right, however it does access and process personal information that is collected and held by adult services and business management and commissioning services. The legal basis for processing will be whatever the legal basis is for the service holding the information.
Adult social care may collect information in the following ways:
The adults performance team does not collect your personal information however, the team accesses personal information that has been collected by other council services.
We may disclose your information to others, but only where this is necessary either to comply with our legal obligations or as permitted by Data Protection legislation. Adults social care may share it with other public service bodies including private and independent providers, charities, community groups, the police, health care agencies, Local Government Ombudsman and other local authorities. The adults performance team may also share it with other public service bodies including NHS Digital and Skills for Care.
NHS Digital (external website)
Skills for Care (external website)
The reasons why we may share your data with other public bodies are as follows:
We will only disclose your sensitive or confidential information, such as medical details to a third party, if we are legally required to do so, or where we have good reason to believe that failing to share the information would put you or someone else at risk of harm.
We will not pass your personal information to external organisations for marketing or sales purposes or for any commercial use without your prior expressed consent.
The council has retention schedules in place to ensure that information is only held for as long as it is needed. We will not keep your information for longer than is required to by law. Your information will be disposed of in a controlled and secure manner in accordance with the council’s Records Management and Data Quality Policy. The council’s IT security and confidentiality policies ensure that your information is protected, and accessed only by staff directly involved in your care.
For information on how long your information will be held visit the retention page.
The rights that you have depend upon the grounds upon which we collected your information. All of the rights you could have are outlined on the data protection rights page.
In most cases, people who have been involved with adult social care services and the adults performance team will have the following rights:
To exercise any of your above rights, please visit the data protection rights page for more information.
If you want to know more about how the council uses information, your rights or have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance; contact details are available on the general privacy information page. Alternatively, you can contact the Information Commissioner's Office (ICO). The ICO is the UK’s independent authority set up to uphold information rights in the public interest and they handle public concerns regarding organisations information rights practices.
Information Commissioner’s Office (external website)
We will continually review and update this privacy notice to reflect changes in our services, feedback from customers, and to comply with any changes in the law. This privacy notice was last updated on 1 June 2021.
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