Licensing news flashes

An update of any new changes in licensing, press releases etc.

What's new in licensing?

COVID-19 Updated Guidance on Pet Animals - What activities are currently permitted? 

As of 6 April 2020, the current guidance for dog breeding/pet shops/dog grooming and dog walking is available below:

Pet animals guidance issued 6 April 2020 (word 218kb)

'Lucy's Law' Third-party Puppy Sales Banned

On the 6 April 2020, the Government has introduced landmark new legislation to tackle the low-welfare, high volume supply of puppies and kittens, by banning their commercial third-party sale in England.

'Lucy’s Law' means that anyone wanting to get a new puppy or kitten in England must now buy direct from a breeder, or consider adopting from a rescue centre instead. 

Licensed dog breeders are required to show puppies interacting with their mothers in their place of birth. If a business sells puppies or kittens without a licence, they could receive an unlimited fine or be sent to prison for up to six months.

The law is named after Lucy, a Cavalier King Charles Spaniel who was rescued from a puppy farm where she was subjected to terrible conditions. Puppy farms are located across the UK with most depending on third-party sellers or ‘dealers’ to distribute often sick, traumatised, unsocialised puppies which have been taken away from their mother at just a few weeks old.

For more information please visit and to find out which breeders are licensed in our area, please visit the Dog breeding page.

Government Guidance - Pubs, Cafes and Restaurants 

Due to recent government advice regarding the response to COVID-19, pubs, cafes, restaurants and shops (non-essential items) have been advised to close. 

If you become aware of any these premises still being open to the public then please contact us on public.potection@eastriding.gov.uk

Please note: pubs, cafes and restaurants may now be operating a takeaway service on a temporary basis which is in line with government guidelines.

Cash Grants to Small Businesses

Further to the Government announcement that cash grants are to be made available to small businesses in the coming weeks, there are currently no similar schemes in place, at present, to provide financial support to those who are self-employed. 

The only current measures that have so far been announced for the benefit of self-employed workers are: 

  • income tax payments due in July 2020 under the self-assessment system will be deferred to January 2021
  • a relaxation of the ‘minimum income’ rules for those who are self-employed and looking to make a claim for Universal Credit.

As the vast majority of taxi drivers fall into the self-employed category, the current guidelines and restrictions in place make this a deeply concerning time for the trade. There are calls for the Government to urgently address this and make financial assistance available to the self-employed, calculated from their average earnings. 

Find out the most up to date information from GOV.UK (external website) 

We will also update the Taxi and private hire newsflash page with information regarding financial assistance for the self-employed as and when this is announced.

This is a matter that, as a local authority, we will be paying very close attention to over the coming days and weeks in order to ensure our licensed drivers are made aware of the most up to date information about any financial assistance that may become available. 

A164 Jock's Lodge Proposal - February 2020 

The council are asking for public views on proposed changes to the A164 Jock's Lodge junction area. 

Please find information on:

A164 Jock's Lodge (external website) 

Proposed Licensing Fees 2020-2021 Public Notice 

The East Riding Licensing team give notice of intended fees charges for 1 April 2020 to 31 March 2021 for all licence applications and functions (except taxi licensing and animal activities licensing).

If you have any comments on the proposed fees, please address any concerns by email to  licensing@eastriding.gov.ukfor the attention of Louise Wilson, licensing manager, by 10 January 2020.

If no comments are received, the new fees will take effect on 1 April 2020. 

Proposed fees from 1 April 2020 (pdf 247kb)

New legislation - The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 takes effect on 1 October 2018. 

Anyone with an existing business operating in the following fields or starting a business in the following fields should read the regulations and guidance below: 

  • Provision or arrangement of the boarding of cats and dogs
  • Selling of pet animals 
  • Hiring or horses for riding and/or tuition
  • Keeping or training of animals for exhibition
  • Dog Breeding.

Animal Welfare (licensing of activities involving animals) regulations (pdf 5mb)

Guidance for provision of dog boarding with kennels (pdf  457kb)

Guidance for provision of dog daycare (pdf 462kb)

Guidance for provision of home boarding for dogs (pdf 598kb)

Guidance for providing boarding for cats (pdf 1.2mb)

Guidance for dog breeding (pdf 648kb)

Guidance for selling animals as pets (pdf 993kb)

Guidance for hiring out of horses (pdf 496kb)

Guidance for keeping or training animals for exhibition (pdf 642kb)

What is changing?

Anyone breeding and selling three or more litters of puppies will need to be licensed, and there are new rules about how puppies can be advertised and sold.

National standards have now been established for home boarding of dogs.

Requirements for those who exhibit animals have changed.

Dog walkers and dog groomers do not require licences at this time.

What is not changing? 

Licensing arrangements for exotic, dangerous or wild animals and for zoos are not altered by the new regulations.

First private hire operators awarded 5-star status 

Five private hire operator firms have become the first in the East Riding to gain a 5-star status in a scheme designed to promote public safety and raise standards. 

Home Sweet Home, based in Hornsea; Willerby Cars; All Journey Solutions, based in Beverley, Wilberfoss Travel were presented with certificates and display stickers after completing the training and assessment process. 

All White Cars based in Hook have also achieved the five-star rating but were unable to attend the presentation. 

The private hire operators’ mandatory accreditation scheme is the first of its kind in the country and has been implemented by East Riding of Yorkshire Council’s licensing scheme and will see operators required to display a star rating, similar to the food hygiene ratings given to food outlets. 

The accreditation sticker and certificate can be prominently displayed in offices and vehicles giving the public information and reassurance that the firm they are using operates to a high standard and promotes public safety. 

All operators licensed with the council will be assessed on a number of criteria and given a rating of between three and five, with three being the minimum basic requirement. 

Since the scheme launched earlier this year, 76 of the existing 80 licensed private hire operators have already achieved the satisfactory three-star rating by attending free private hire law and safeguarding awareness sessions. 

There are also 12 operators who are working towards the 5-star rating with assessments planned for early in 2018. 

The scheme is just one of a number of measures introduced this year by the council for taxis and private hire services operating in the East Riding to give protection to both customers and drivers. 

These include the installation of CCTV cameras in licensed vehicles, mandatory safeguarding training and the introduction of the distinctive green and white livery on taxi vehicles. 

Councillor Shaun Horton, the portfolio holder for community involvement at East Riding of Yorkshire Council, said: "I would like to offer my congratulations to those operators who have committed to the scheme and completed their five-star accreditation. 

"I am really proud that East Riding of Yorkshire Council is the first in the country to implement such a scheme which raises standards and provide a real commitment providing a safe and reliable private hire service for the public. 

"I hope there are many more 5-star ratings to come." 

Anthony Hardwick, the operator of Home Sweet Home, based in Hornsea, said: "I wanted to gain the five stars so people in the area know we are a well-run, reputable company that can be trusted. 

"Issues over the past few years have left some of the taxi industry with a bad reputation, so a scheme like this helps give customers that reassurance and confidence. 

Issues over the past few years have left some of the taxi industry with a bad reputation so a scheme like this is great as it helps give customers reassurance that we are a well-run and trustworthy business. 

Jon Wray, the operator of Willerby Cars, who has been operating for just 18 months, said: "We’re proud of this achievement as we always strive to do our best for the customers and this will give them some reassurance. 

"I’d urge every private hire operator to take part in this scheme as it’s beneficial to everyone." 

Paul Hinton, the operator of Wilberfoss Travel, said: “I take a lot of pride in the service I offer and do go that extra mile for customers. 

"The taxi industry has had some bad press recently so a scheme like this really does help to raise standards and provide reassurance for the public." 

Andrew Jessop, the operator of All Journey Solutions which is an executive vehicle hire company based in Beverley, said: "I’d urge everyone to take part in this scheme – it doesn’t cost anything to complete but has great benefits. 

"I think it’s a good scheme to try and raise the standards and this accreditation shows the company take public safety seriously."

Taxi Safe ‘Get home safe tonight’ Christmas campaign

East Riding of Yorkshire Council’s licensing team is putting plans in place to keep customers and drivers safe and urging festive party-goers to make sure they plan ahead and only use legitimate and licensed taxis.

The licensing team are warning people to keep safe as they head out to celebrate over Christmas and to be wary of bogus taxi drivers.

‘Get home safe tonight’ stickers will be prominently displayed in all licensed vehicles to help remind the public. Safety posters and stickers will also be displayed in a range of premises from public houses to restaurant, takeaways, colleges, theatres and public spaces. 

Taxi safe

During the festive season, the licensing team receive increased reports of bogus vehicles claiming to be real taxi services. With potentially hundreds of Christmas parties taking place, anyone who travels by taxi should ensure they are getting into a licensed taxi or private hire car before making their journey. Where possible, book vehicles in advance and do not be tempted by people advertising taxi services on social media sites, such as Facebook, as they are unlikely to be unlicensed.

The team has issued the following important information and advice for people using taxis or private hire vehicles:

  • Only Hackney Carriage cabs can be hailed in the street or on a taxi rank and they should carry a plate on the back of the vehicle – East Riding licensed vehicles display white oval door stickers and have a top light saying "TAXI" and some vehicles have a green and white livery
  • Private hire vehicles must always be booked in advance and display a plate on the back of the vehicle – East Riding licensed vehicles have yellow oval stickers on the front passenger doors saying "pre-booked" only 
  • All licensed drivers should have a driver's identity badge issued by the relevant council, which should be prominently displayed at all times
  • Carry a telephone number of a trusted, licensed taxi or private hire company
  • If possible, book a taxi or mini-cab in advance and ask for the name of the driver as well as the make and colour of the car
  • Confirm the details with the driver when the vehicle arrives to make sure it's the car you ordered
  • If you are ordering a taxi from a public place, try not to let anyone overhear your name and address
  • If you are out with friends, make sure everyone has a way of getting home
  • If someone in your group has had too much to drink, accompany them to the taxi and make sure it's a legitimate vehicle – friends should stick together and make sure everyone gets home safely
  • Do not walk home if you've had too much alcohol as this can make you vulnerable or you may have an accident. Will you be safe? Are you in control?

Taxi Safe Christmas Leaflet (pdf 573kb)